Frequently Asked Questions


We are taking every necessary requirement to keep our facilities and employees safe. We are also seeing insurance companies
paying out much quicker during these times, so get your vehicle in now and let’s get it covered !!

Yesterday's Service

Today’s Technology
Can I take my car to any body shop for insurance

YES! You can use any body shop you want. You do not need to use the body shop that your insurance recommended. The choice is 100% yours. And that’s the law, in a lot of cases letting the insurance company choose the repair shop has benefits for the insurance company because they have negotiated lower rates and many times parts discounts with those collision shops. You should always use the shop you want, and our team at Auto Resources is here to help with your body shop needs.

Do you help with insurance communications

Yes, Your personal service consultant at Auto Resources will assist you with your collision repair, insurance claims and body shop needs. We are proud to be a DRP (direct repair facility) and preferred auto body shop, and we work with insurance companies of all sizes. Our team writes the estimate, request parts, and CAN begin repairs without waiting on an insurance adjuster. This means your vehicle will not only receive high-quality repairs, but it will also be repaired on time and in less time. Call us for Collision Services

Do you do more than collision work

Yes, that’s simple. We know automobiles. That’s how our service department offers top-of-the-line automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available, and our factory-trained technicians will deliver the most efficient and quality vehicle care.

Do you do oil changes

Yes, oil changes and simple maintenance are the most important things you can do to keep your car running smoothly. Contact Chapa Auto Craft for oil changes and more

What is Paintless Dent Repair

Paintless Dent Removal is a type of service that specializes in removing minor dents and dings from your car without the need for painting and body filler. This saves you time and money without the inconvenience of leaving your car for days at a body shop. Call us today to learn more about PDR services at Auto Resources

If we take our car to you, will it void our warranty

No! Forget all about that old myth. As long as you follow the specifications given by the manufacturer (which can be found in your handy owner’s manual), your warranty is valid. At Auto Resources, we always follow the manufacturer’s maintenance schedule. We’ll make sure your warranty remains valid and your car remains happy – for many miles to come!

Am I responsible for maintenance on my leased automobile

Even if you lease a vehicle, you are responsible for all maintenance and repairs required to keep the vehicle in good working order as outlined in the owner’s manual.

What parts need replacing under my warranty

Check your owner’s manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.

Do you use after market Parts

Some are manufactured by the same supplier and may even be warrantied longer than original equipment parts. Aftermarket parts supplied by CARQUEST meet or exceed manufacturers’ specifications.

How often does a timing belt need replacing

A timing belt is a part of an internal combustion engine that controls the timing of the engine’s valves. Your timing belt should be changed every 50,000-70,000 miles, however, every manufacturer is different. You should consult your owner’s manual to determine the correct replacement interval.

Does brake fluid need replacing

The average driver uses their brakes 75,000 times per year and takes for granted that they’ll work every time. Today’s brake systems are hydraulic and use brake fluid which is hydrophilic, meaning it can absorb moisture from the air. Once the hydraulic system has moisture in it, corrosion takes place and brake components fail. Brake fluid should be flushed periodically to keep corrosion under control. This procedure is not expensive and is included in many preventative maintenance schedules. Brake fluid should be handled with care. It will melt plastics and remove paint.

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